Scribendi Inc. We apologise that you simply felt there was a scarcity of support, especially in relation to complaints. Nonetheless, it’s untrue that complaints at all times result in redos or refunds. We all the time defend editors from fraudulent (or just incorrect) complaints, and we take a look at all complaints objectively by way of our highly calibrated quality system. A redo is simply supplied if a specific complaint is valid or if many errors remain within essay pro review the document, which we consider to be honest. If the error is on the shopper’s end or Scribendi’s finish—and never the editor’s end—the editor will at all times be paid for the work they have finished. If a grievance is valid, nevertheless, we do ask our professional editors to take responsibility for his or her work. Maintaining quality is crucial for buyer satisfaction, but such satisfaction never occurs at the price of fairness.
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